FAQ

Infrared heater is a modern electric heater which heats the room by flow of infrared radiant energy, which goes from the ceiling to the walls, floor and interior space, thus warming them up, not the air. In turn, warmed objects start to heat the surrounding air, thereby warming the room. Infrared heater can be controlled by a thermostat, which provides support for a selected temperature in the room.

Only the cost of energy, which is 60% less compared to conventional heating systems. There are no other expenses related to the use of Ekostar heating systems.

• Works on “Fix and forget” basis;
• Saves up to 60% energy;
• High efficiency - 90% efficient;
• Excludes the impact of electromagnetic fields on humans;
• Operates in damp and wet areas;
• Heats up only useful space;
• No dust;
• No burning out of oxygen on the premises;
• Heats up the premises evenly;
• Protection against freezing;
• Fireproof;
• Portable (easy to install and dismantle);
• Regulates and manages temperature on the premises in standalone mode;
• No useful space occupancy;
• No maintenance cost;
• Enables not to construct expensive heating plants and gas mains;
• Service life: 25+ years;
• In the event of power failure Ekostar System starts operating in offline mode;
• Control and programming system allows the adjustment within a wide temperature range (5-30°С);
• Waterproof rating is IPX4;
• Safe as has overheat protection.

Ekostar heater consists of rectangular frame (1), covered by heat resistant paint including mounting attachments to the ceiling (2) Monolithic low temperature heating element made of anodized aluminum (4) which is directed to the floor. Thermal insulator is located between the frame and heating element (5) Cover (6) within the frame covers terminal block for connecting the heater to the circuit. (7) Unique heating element which is mounted into heat reflecting frame plate.

Unique heating element EKOten

Heating element is the basis of domestic series of EKOSTAR electric ceiling heater. The framework of the heating element is solid cast and made of special property alloy (silumin). The lack of connection pieces excludes heat loss and efficiency reaches up to 99%.

Unique heating allows reducing the surface temperature of EKOSTAR heating element excluding oxygen burning and decrease of natural humidity.

Advantages of solid cast heating element “EKOten”

• Total noiselessness
• Ultimate capacity
• Energy efficiency
• Optimum microclimate
• Safety
• Durability

Thermostat can be mounted in any convenient place taking into account the following requirement: the mounting height of point must be 1,5 m above the floor within the area free from the impact of any  heating sources including infrared heater.

The infrared heater is a modern electric heater which heats the room by flow of infrared radiant energy, which goes from the ceiling to the walls, floor and interior space, thus warming them up, not the air. In turn, warmed objects start to heat the surrounding air, thereby warming the room. Infrared heater can be controlled by a thermostat, which provides support for a selected temperature in the room.

• Operates on “Fix and forget” basis
• Saves up to 60% energy
• High efficiency - 90% efficient
• Excludes the impact of electromagnetic fields on humans
• Operates in damp and wet areas
• Heats up only useful space
• No dust
• No burning out of oxygen on the premises
• Heats up the premises evenly
• Protection against freezing
• Fireproof
• Portable (easy to install and dismantle)
• Regulates and manages temperature on the premises in standalone mode
• No useful space occupancy
• No maintenance cost
• Enables not to construct expensive heating plants and gas mains
• Service life: 25+ years
• In the event of power failure Ekostar System starts operating in offline mode
• Control and programming system allows the adjustment within a wide temperature range (5-30°С)
• Waterproof rating is IPX4
• Safe as has overheat protection

Only the cost of energy which is 60% less compared to conventional heating systems. There are no other expenses related to the use of Ekostar heating systems.

Ekostar heater consists of rectangular frame (1), covered by heat resistant paint including mounting attachments to the ceiling (2) Monolithic low temperature heating element made of anodized aluminum (4) which is directed to the floor. Thermal insulator is located between the frame and heating element (5) Cover (6) within the frame covers terminal block for connecting the heater to the circuit. (7) Unique heating element which is mounted into heat reflecting frame plate.

    Unique heating element EKOten

Heating element is the basis of residential series of EKOSTAR infrared ceiling heater. The framework of the heating element is solid cast and made of special property alloy (silumin). The lack of connection pieces excludes heat loss and efficiency reaches up to 99%.

Unique heating allows reducing the surface temperature of EKOSTAR heating element excluding oxygen burning and decrease of natural humidity.

Advantages of solid cast heating element “EKOten”

• Total noiselessness
• Ultimate capacity
• Energy efficiency
• Optimum microclimate
• Safety
• Durability

It is very easy to install infrared heaters. If you are moving premises, you can easily remove the device and take it with you. They are compatible with all ventilation systems, as their operation does not cause air flow circulation. Infrared heater is the only device for heating outdoor areas (stadiums, outdoor cafes, stairways).

Please note that the heater must be installed only by qualified electrician!

Mounting and connection instructions

The heater must be properly installed prior to use.

1.   Mount the heater to the ceiling using mounting bracket, self-tapping screws, screw nails and dowels included in the set (as indicated on the picture below).

 WARNING! Mounting bracket (located under the frame of the heater) provides safe suspension of the heater to the ceiling with natural cover (wood, metal, concrete, etc). When using non-natural ceiling cover the use of mounting brackets is allowed at heat resistance of the surface material not less than 80oC.

WARNING! Distance in mm: to the ceiling A (not less than 50); to the walls B (not less than 500); and objects C (not less than 500), that fall within the scope of heater operation.

Sizes for mounting on the ceiling:

Where it is impossible to use standard mounting brakes for R and PRO3000/4000 series heaters or at the request of the customer they may be assembled with frames for ropes suspension.

2.    To mount thermostat at 1,5 m height from the floor. Do not mount thermostat within the area of direct rays of the heater or other heat sources in order to avoid false operation. 

3.    To wipe heat radiating plate with spirit.

The frame of the Ekostar infrared heater is insulated that allows the use of the heater on any ceilings without the risk of fire. The surface of the ceiling has to have the following features: mounting brake can be used on artifical ceilings when thermal stability of the surface coating is not less than 70 °C and increasing the length of mounting brakes is undesirable with the ceiling height up to 2,5m.

Thermostat is a device that controls temperature. 

Thermostat has a built-in or remote (or both) temperature sensor, which is installed in the area free from direct impact of heating devices and provides information on air temperature in the area of location of the temperature sensor. 

On the basis of these data, the thermostat controls the heating devices in the room (infrared heaters). 

The main functions of the thermostat are mainly the maintenance of comfort thermal mode and energy efficiency.

The heater must be connected only by a qualified electrician according to the chosen electric circuit drawing based on the overall power and models. The heater connection is pictured in manual.

The heater must be connected only by a qualified electrician according to the chosen electric circuit diagram:  

• E400/600/700/800, E1000/1100/1200/1300, R2000 - drawings 1-3 
• R3000, R4000, R6000- drawings 4, 5 

The connection is made to screw dips of terminal support.

CONNECTION OPTIONS
of the thermostat with total load up to 3,5 kW

CONNECTION OPTION
of the thermostat with total load above 3,5 kW

It is very easy to install infrared heaters. If you are moving, you can easily remove the device and take it with you. They are compatible with all ventilation systems, as their work does not cause air flow circulation. Infrared heater is the only device for heating outdoor areas (stadiums, outdoor cafes, stairways).

The heater must be installed only by a qualified electrician based on the fees of the suppliers as for the socket installation. You can contact us for an electrician in your area.

Thermostat can be mounted in any convenient spot taking into account the following requirement: the mounting height must be at 1,5 m above the floor within the area free from the impact of any  heating sources including infrared heater.

The models and quantity of Ekostar infrared heaters are chosen based on the heat loss on the premises, size of the premises and estimated temperature control.

Our engineers are happy to provide the detailed quote and the best option based on your specific requirements. 

Service life of Ekostar infrared heaters is 25+ years.

Infrared radiation is almost the same as normal light, the only difference is that the visible spectrum when falling on objects, lights them, and infrared radiation heats. The Sun can be considered the biggest and most well-known radiant; the same heat comes from a heated battery or stove, i.e. infrared (radiant) heat is the closest to nature and biologically perfect. It has nothing to do with hard ultraviolet or X-ray radiation and due to the fact that humans feel the heat radiation and can adjust its effect, is harmless to the body.

The right location for infrared heaters is on the ceiling near the windows and exterior walls of the premises. This is due to the necessity to block zones of maximum heat loss, which are windows and exterior walls. Installation of infrared heating systems in the center of the premises or elsewhere is wrong and is only allowed when creating local heating zones (e.g, heating of working spaces at product facilities or warehouses).

During the operation of conventional heating systems, the heat is transferred from the heated battery through the air inefficiently because it is hard to imagine the least heat carrier than the air. Long-wavelength system excludes such disadvantages. Heat rays directly heat the floor, walls, objects from which the heat is transferred to the air. This form of heat transfer significantly reduces the cost of energy. Application of thermostatic devices allows you to save to the highest extent.

Convection heating systems (convection heaters, radiators, oil heaters) heat the air, warm airstream moves up to the ceiling, leaving the cold air below. As a result, most of the heated space is overhead, which is usually not an area of human activity. In rooms equipped with convection heating, air is usually heated to 20C ° at the level of the person`s head so that the floor-level air temperature is 18C° . Long-wave heating at such temperature of the floor allows the temperature at the level of the head to be 17C°, so there is no need to warm the air in the room at extra 3C°. Infrared rays pass the air without heating it. Heat goes upwards.

Ekostar infrared heaters are efficient as the main as well as the additional source of heating. The difference is only in the installed capacity. Apart from this, Ekostar heaters are widely used for creating local heating areas.

The set of heaters of Series A, EKO and Y include a heater, manual and packaging.

The set of heaters of Series E, R and D include a heater, mount attachment, manual and packaging.

The set of Series T include a thermostat, mount attachment, manual and packaging.

The heater consists of rectangular frame (1), covered by heat resistant paint including mounting attachments to the ceiling (2) Monolithic low temperature heating element made of anodized aluminum (4) which is directed to the floor. Thermal insulator is located between the frame and heating element (5) Cover (6) in the frame covers terminal block for connecting the heater to the circuit. (7) Unique heating element which is mounted into heat reflecting frame plate.

Heating element is the basis of Ekostar electric ceiling heater. The framework of the heating element is solid cast and made of special property alloy (silumin). The lack of connection pieces excludes heat loss and efficiency reaches up to 99%.

Unique heating allows reducing the surface temperature of EKOSTAR heating element excluding oxygen burning and decrease of natural humidity.

Advantages of solid cast heating element “EKOten”

• Total noiselessness
• Ultimate capacity
• Energy efficiency
• Optimum microclimate
• Safety
• Durability

Warm air moves upwards, but the heating radiant (infrared) heating systems primarily heat the solids, and only then the air. The property of the air to move upwards does not prevent the floor to be 1-2 times warmer than the air.

The term "infrared" is more general and indicates the type of heating in the broad sense of the word, the term "long-wave" specifies the type of infrared heating and indicates that this infrared heater works in the long-wave infrared spectrum.

This approach is explained by the fact that during radiant (infrared) heating the air is not cooled, therefore, to heat the room, there is no need to warm up all inside air. Infrared heaters warm the air but not the surface of objects that the heat rays fall on. This is primarily the floor and walls of the room. This principle is called the direct electric heating.

The height of the heated space affects the selection of Ekostar models. For instance, it is not recommended to use 600 W infrared heaters on residential premises with a ceiling height of over 3.5 m. Because rays emitted by a low-powered infrared heater dissipate before reaching the floor. On the contrary, if to place 2 kilowatt infrared heater to a height less than 2.7 m, you will feel uncomfortable due to excessive heat.

Infrared heater does not heat the air, but heats the floor, walls, house structure, furniture and other home furnishings. Radiators, convectors and fan heaters as well as other types of traditional electric heating do not create such an effect, so their efficiency is lower. House structure, floor and walls retain heat for a long time, unlike the heated air, and will give it even if the infrared heater is already turned off.

Firstly, energy saving is achieved, by the principle of operation of electric infrared heaters: infrared rays do not heat the air, which quickly disappears from the room, instead they heat walls, floor and entire area. Due to this, in its turn, the air heats the premises and accumulated interior thermal energy will be transferring to the room atmosphere for quite a long time, so the electric infrared heater can be turned off by the thermostat at a given temperature, but the temperature will remain at a certain level for quite a long time, and then the thermostat will turn on the infrared heater again when the temperature falls below the programmed one for 1-2 C.

Infrared heaters will not work constantly when radiant heating system is properly designed and installed using thermostats. Most of the time, infrared heaters will not operate switching on occasionally to maintain the temperature.

The thermostat plays the most important role. It is due to a temporary shutdown of the electric connection of an infrared heater when there is no need to continue its operation. Upon reaching a preset temperature the thermostat turns off the heater and when the temperature falls below the preset one, f the thermostat turns on the heater thereby maintaining a predetermined temperature in the room.

During cold season the average operation of infrared heaters shall be 20-30 minutes per hour. In other words, the consumption of the energy by the heating system will be from 1/3 to 1/2 of the set capacity of infrared heaters. More precise calculation can be provided by thermal technological estimate.

The reason of difficult manageability of radiators is their heating power. The long period of time is required to heat/cool the radiator. Comparing to radiators infrared heaters are ready for operation almost immediately and after switching them off heat energy flow rather rapidly decreases.

The main benefit of using infrared heaters for heating plants, warehouses or hangars is no need for costly distribution systems coolants (laying pipes, ducts, installation dispensing heads and radiators). The infrared heating has the benefit of local heating of the working space and there is no need to heat up the entire building regardless of its height.

Saving of energy by use of infrared heaters to heat production plant or warehouse is achieved mainly due to the possibility of establishing local heating areas; hence energy costs will only go for heating up the living space. When using Ekostar infrared heaters as the primary heating source for hangar, workshop or warehouse savings are achieved through high efficiency infrared heaters and the principle of their operation.